Terms and Conditions

 

Welcome to Madame G – Unique Embroidery and Art. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.

 

1. Products & Descriptions

 

All items sold on this site are handmade and one-of-a-kind. Due to the nature of handmade products, slight variations in color, size, or finish may occur. Product descriptions and photos aim to be as accurate as possible, but colors may vary slightly depending on your screen.

 

2. Orders

 

Once an order is placed, you will receive a confirmation email. Please review your information carefully before completing your purchase. We reserve the right to cancel or refuse any order for any reason, including limitations on quantities available for purchase or inaccuracies in product or pricing information.

 

3. Shipping & Delivery

 

Orders are shipped from Mexico and processed within 3–5 business days. Delivery time depends on your location and selected shipping method. We are not responsible for delays caused by customs or postal services. Buyers are responsible for any customs duties, VAT, or import taxes in their country.

 

4. Prices & Payments

 

Prices are listed in USD and may change without prior notice. We accept payments exclusively via PayPal, ensuring a secure and reliable transaction for both parties. Buyers are responsible for any applicable customs duties or import taxes.

 

5. Returns & Exchanges

 

Due to the handmade and unique nature of each piece, we do not accept returns or exchanges. However, if your item arrives damaged or incorrect, please contact us within 3 days of delivery with clear photos and order details.

 

6. Intellectual Property

 

All content, including images, designs, and text, is the intellectual property of Madame G – Unique Embroidery and Art and may not be copied, reproduced, or distributed without prior written consent.

 

7. Modifications

 

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the site after changes are posted constitutes your agreement to the revised terms.